Shipping Policy
Effective Date: 9/18/2025
At GymGum, your satisfaction is our top priority. We work hard to ensure your order arrives quickly and smoothly every time.
Processing & Delivery
- Orders are processed within 1–2 business days (excluding weekends and holidays).
- Shipping is available within the United States only.
- Estimated delivery time: 2–5 business days.
- Delivery times are estimates and may be affected by carriers or other factors outside our control.
Accuracy & Responsibility
- Customers are responsible for providing accurate shipping information at checkout.
- We are not responsible for lost or delayed packages due to incorrect addresses or carrier errors.
Order Issues
- If your order arrives damaged or incorrect, please contact us at support@gymgum.co within 30 days of receipt with photos of the issue. We’ll work with you to resolve it right away.
Contact
- For any shipping-related questions, reach us anytime at support@gymgum.co.